Information About Us

1. https://www.wusa.sg/terms-conditions/ is a site operated by Worldwide Union Star Achievers. We are registered in
Singapore under the Business Registration Number [License number] and with our registered office
at Crescent@Kallang, 47 KALLANG PUDDING ROAD, #08-12, SINGAPORE 349318
2. Service Availability
2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore
(“the Serviced Country”). We do not accept orders from individuals outside of the Serviced Country.
3. Your Status
3.1 By placing an order through our site or on the telephone, you warrant that:
3.1.1 You are legally capable of entering into binding contracts;
3.1.2 You are resident in the Serviced Country.
4. How the Contract is formed between You and Us
4.1 After placing an online order, you will receive an e-mail from us acknowledging that we have
received your order. Please note that this does not mean that your order has been accepted. Your
order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to
acceptance by us, and we will confirm such acceptance to you either during our telephone
conversation or email. The contract between us (“the Contract”) will only be formed when we
deliver the items to you.
4.2 Subjected to actual stock availability, item orders may be replaced with alternatives subjected to
a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to
give you the option to cancel. If payment has been made, you will be refunded of the amount paid.
4.3 All orders placed online will be fulfilled within 3 business days unless otherwise advised. Business
days exclude Saturday, Sunday and Public Holidays
4.4 You are obliged to make payment in FULL by the payment option you select when you check out
your orders.
4.5 Each batch of goods may differ due to manufacturing contraints. In the event if you are not
satisfied with any products, you may return to us within 7 days after delivery. The Product must be
unused in the Original condition and it must not be pre-order product. Please refer to our refund
policy stated under “Our Refunds Policy”.
5. Our Status
5.1 We may provide links on our site to the websites of other companies, whether affiliated with us
or not. We cannot give any undertaking that the products you purchase from companies to whose
website we have provided a link will be of satisfactory quality.
6. Price and Payment
6.1 The price of any Products will be as quoted on our site from time to time, except in cases of
obvious error.

6.2 Our site contains a large number of Products and it is always possible that, despite our best
efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify
prices as part of our dispatch procedures so that, where a Product’s correct price is less than our
stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s
correct price is higher than the price stated on our site we might at our discretion decide to honour
the lower (incorrect) price or either contact you for instructions before dispatching the Product, or
reject your order and notify you of such rejection.
6.3 We are under no obligation to provide the Product to you at the incorrect (lower) price even
after we have provided you with an email confirmation.
7. Our Refunds Policy
7.1 When you return a Product to us (for instance, because you have cancelled the Contract
between us, or have notified us that you do not agree to any change in these Terms and Conditions
or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied
with the Product), we will examine the returned Product. Provided we are satisfied with the
condition of the Product following our examination, we will either replace the item (if returned
owing to a defect) or provide you with a refund. If you have requested a refund we will usually
refund any money received from you using the same method originally used to pay. We will process
the refund as soon as possible.
7.2 Products returned by you because of a defect or within the seven-day cooling-off period will be
refunded in full after delivery costs have been deducted.
7.3 A claim by you that the quantity of the Products delivered falls short of the quantity ordered
shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we
shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the
Products had been delivered in accordance with the Contract.
7.4 The cost of return transportation is at your expense.
8. Our Liability
8.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.
8.2 Our liability in connection with any Product purchased through our site is strictly limited to the
purchase price of that Product.
8.3 Unless otherwise stated, all products warranty will be covered by the respective brand owner.
9. Notices
9.1 All notices given by you to us must be given to Worldwide Union Star Achievers at Crescent@Kallang, 47 KALLANG
PUDDING ROAD, #08-12, SINGAPORE 349318. We may give notice to you either via an e-mail or
postal address that you provided to us when placing an order.
10. Events Outside our Control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any
of our obligations under a Contract that is caused by events outside our reasonable control (“Force
Majeure Event”).

10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond
our reasonable control and includes in particular (without limitation) the following:
10.2.1 strikes, lock-outs or other industrial action;
10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether
declared or not) or threat or preparation for war
10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of
public or private transport;
10.2.5 impossibility of the use of public or private telecommunications networks; or
10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force
Majeure Event continues, and we will have an extension of time for performance for the duration of
that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to
find a solution by which our obligations under the Contract may be performed despite the Force
Majeure Event
11. Waiver
11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any
of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise
any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a
waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default
11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly
stated to be a waiver and is communicated to you in writing.
12. Severability
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any
competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or
provision will to that extent be severed from the remaining terms, conditions and provisions which
will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement
13.1 These Terms and Conditions and any document expressly referred to in them represent the
entire agreement between us in relation to the subject matter of any Contract and supersede any
prior agreement, understanding or arrangement between us, whether oral or in writing.
13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any
representation, undertaking or promise given by the other and that nothing may be implied from
anything said or written in negotiations between us prior to such Contract except as expressly stated
in these Terms and Conditions.
13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other,
whether orally or in writing, prior to the date of any Contract (unless such untrue statement was

made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in
these Terms and Conditions.
14. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and Conditions from time to time.
14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order
Products from us, unless any change to those Policies or these Terms and Conditions is required to
be made by law or governmental authority (in which case it will apply to orders previously placed by
you), or if we notify you of the change to those Policies or these Terms and Conditions before we
provide you with the Dispatch Confirmation (in which case we have the right to assume that you
have accepted the change to the Terms and Conditions, unless you notify us to the contrary within
seven working days of receipt by you of the Products).
15. Law and Jurisdiction
15.1 Contracts for the purchase of Products through our site will be governed by the Law of
Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-
exclusive jurisdiction of the Courts of The Republic of Singapore.

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